Browse the sections below to view our Frequently Asked Questions.

Do you accept PayPal?

Yes you can pay via PayPal; or you can pay with your credit card if you don’t have a PayPal account

I received an error when trying to check out, did my order go through?

If you received an error message during checkout A-Audio has not received your order. Please verify the billing information you provided with PayPal or your credit card matches the information on file with your bank. If you have any questions about a failed transaction, contact our Customer Service at support@a-audio.com

Can I cancel my order?

Orders can be canceled only up until the time the order is processed for shipping.

How often does A-Audio.com run promotions?

For updates on new products, contests, events, or other discounts, become fan of our Facebook page: www.facebook.com/AAudioHeadphones

Are A-Audio Headphones and Earhones covered under warranty?

Yes a 2 YEAR LIMITED WARRANTY A-AUDIO is dedicated to making high quality products for every consumer. We are so confident in the quality of our merchandise that we offer a two year warranty with this product. That means should you find any defects with the item you purchased, we will repair it or replace it. Receipt is required as proof of purchase to validate warranty.

What is Bluetooth?

Bluetooth is a wireless technology standard for exchanging data over short distances (using short-wavelength UHF radio waves in the ISM band from 2.4 to 2.485 GHz) from fixed and mobile devices, and building personal area networks (PANs). Invented by telecom vendor Ericsson in 1994, it was originally conceived as a wireless alternative to RS-232 data cables. It can connect several devices, overcoming problems of synchronization.

Bluetooth is managed by the Bluetooth Special Interest Group (SIG), which has more than 20,000 member companies in the areas of telecommunication, computing, networking, and consumer electronics. Bluetooth was standardized as IEEE 802.15.1, but the standard is no longer maintained. The SIG oversees the development of the specification, manages the qualification program, and protects the trademarks. To be marketed as a Bluetooth device, it must be qualified to standards defined by the SIG. A network of patents is required to implement the technology, which is licensed only for that qualifying device.

What devices are compatible with A-Audio Headphones?

A- Audio Headphones are compatible with most Bluetooth devices, including iPhone, iPad, iPod Touch, most Android phones and tablets, as well as both Mac and PC computers.